(COVID-19) UPDATE

Coronasvirus (COVID-19) UPDATE

WE ARE STILL OPEN. NEW MEASURES IN PLACE FOR YOUR SAFETY

As the growing concern of community spread of the COVID 19 virus within Ontario, we at eCloudz would like to ensure our customers that we will continue to operated during this unprecedented moment in history. We are following guidance by the provincial government, local health unit and continue to monitor the situation closely while adapting rapidly to the daily changes and the challenges that brings. At eCloudz, you and your families safety is a top priority and we are taking proactive measures daily to ensure further transmission. As many of you know, last week we stopped e liquid flavor testing and temporarily removed our testing bar. All our surfaces are continuously disinfected after each transaction thoroughly implementing a brood range of safety initiatives taken by essential businesses that continue to operate during this time.

We believe that social distancing is a key component in containing the spread within Northern Ontario. We are working round the clock implementing our contingency solutions ensuring our customers receive the same great service while ensuring public safety. Moving forward we have integrated a top class local delivery, store pick-up service as well as shipping through all our courier options. Also to help aid in this tough economic time we have also made the decision to wave all delivery fees utilizing our newly integrated local delivery option. In store pick up, no problem! Call in your order or order online and check out using the pick-up option, choose your time and we will bring your order out to you. To encourage the use of our PICK-UP service we are offering a 10% discount on all pick-up orders!

* FOR A COMPLETE OUTLINE OF DELIVERY LIMITATIONS, STORE PICK UP DISCOUNTS AND HOW IT ALL WORKS CHECK OUT STORE OUR PICK- UP & LOCAL DELIVERY PAGE. 

As inventory levels hit all time lows nation wide, naturally expect products out of stock due to delays and disruptions within the global supply chain. However we are relentlessly working with multiple outlets ensuring these disruptions remain minimal during this time of high demand!

As we continue remain open, we kindly ask that anyone that has recently traveled both out of country or provincially, anyone who has a fever, cough or short of breath please do not enter store and utilize the the newly integrated options we've put in place.

With our contingency plan in action, we are fully prepared to close our doors at any time in light of new cases with in our local community. We would also like to ensure you that if that happens, we will still be working daily. Sending packages, Managing inventory and working delivery and pick-up logistics for a flawless transition. During this crazy time of uncertainty we would like to remind everyone to support each other,stay strong, be kind and don't buy all the toilet paper!!

THANK YOU

eCloudz